At TakeUsed.com, we offer fast and convenient digital delivery for our products. However, we understand that there may be times when a customer is not satisfied with their purchase and needs to request a return or refund. This policy outlines our procedures for digital product returns and refunds.
In general, we accept returns of digital products within 30 days of the purchase date. To request a return, please contact our customer service team using the information provided below. You will be required to provide proof of purchase and a reason for the return. Once your return request has been approved, you will be provided with instructions for returning the product. You must deactivate and uninstall the product from all devices on which it has been installed, and you must delete any copies of the product or related materials in your possession.
If your return is approved, we will process a refund for the purchase price of the product, minus any applicable restocking fees. Please note that we do not refund shipping costs.
This return policy applies only to products purchased directly from TakeUsed web-site (https://takeused.com/). If you purchased a product from a third-party retailer, please contact that retailer for information about their return policy.
If you have any questions or concerns about our return policy, please contact our customer service team at [email protected] or by the Help Desk.
We are committed to providing our customers with exceptional service and support. If you are not satisfied with your digital purchase, please contact us and we will do our best to resolve the issue.